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Are your products guaranteed?Yes, we stand behind the quality of our products. Most items come with a manufacturer’s warranty. Be sure to read the product-specific warranty information on the product pages.
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How do I know you have the product in stock?Our stock syncs live between the physical store and online store. If a product shows it is in stock online it will be available. You are more than welcome to contact us if you are unsure.
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Do you offer gift cards?Yes, we offer gift cards that can be redeemed online or in-store. It’s the perfect gift for the sport shooter or hunter in your life! https://www.sashooter.co.za/gift-card
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What is your return policy?We accept returns for most items within 30 days of purchase, provided they are in their original condition and packaging. For detailed information on returns and exchanges, visit our Returns Policy page: https://www.sashooter.co.za/returns-policy
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What types of products do you sell?At SA Shooter, we offer a wide range of products catering to sport shooters and hunters. This includes firearms, ammunition, hunting gear, shooting accessories, and more. Check out our full range on our website at www.sashooter.co.za.
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Are there any promotions or discounts available?We frequently run promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and offers.
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How much is shipping?We charge a fixed fee for couriers starting from R100. We offer free shipping on orders over R2000. Free shipping does not apply to licensed goods.
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Do you ship products nationwide?Yes, we do! We provide reliable and secure shipping across South Africa. Please note that certain restrictions apply to specific items such as firearms and ammunition, which may require additional documentation or procedures.
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Can I track my order?Yes, once we have created a waybill for your order you will receive an email containing your tracking number and link for tracking.
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Do you deliver overseas?We do not currently ship orders overseas.
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If I purchase a firearm/ ammo/ gunpowder/ primers online are you able to ship it to me?Yes, However licensed goods will be shipped via specialized couriers. We will send you an additional quotation from these couriers. Free shipping does not apply to licensed goods.
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How long will it take for my order to ship?A courier waybill is created as soon as payment reflects in our account. For the quickest shipping make use of our online payment options or when paying via EFT select pay and clear now. We aim to have waybills created within 30 minutes of payment reflecting (when order is placed within our operating hours)
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Can I visit your physical store?Absolutely! We’d love to have you. Our store is located at 4 Cuyler Street, Grahamstown, where you can see our products in person and receive personalized advice from our expert staff.
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How do I contact customer support?You can reach us via email at support@sashooter.co.za or call us at 064 555 3639. Our support team is available Monday through Friday, 9 AM to 5 PM.
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